Gabb’s Annual Black Friday Sale Details

Comments

• Jeremy Nov 22, 2023 02:52 PM

  I have been a user of Gabb's services for years for two of my daughters. While not perfect, and often a bit buggy, these phones have served their purpose. Now that Gabb has moved forward with an app store with third party apps to compete with the likes of Pinwheel and Bark, my wife and I thought it would be a good idea to allow our girls access. So I upgraded both phones (paying almost full price for one of them) and upgraded both plans to access the apps. However, it wasn't until we tried to set up the phones and after spending 2.5 hours chatting with a tech that I found out there's a system issue causing multiple problems with the phone pro 3 that Gabb is still trying to resolve: 1. Data cannot be synced from the Gabb cloud. So if you have an existing Gabb phone and want to move your contacts and pictures to the pro 3, it can't be done. 2. There's an annoying notification about the IT admin allowing a couple apps to access location that comes up over and over and over and over... 3. Apps get stuck open and there's absolutely no way to close them. Restarting and shutting down doesn't even work. This is what I ran into just setting them up. There could be other issues that crop up. So my girls are currently using their old phones. Gabb has no information on this issue and they continue to push this deal for the upgraded phone. My recommendation is to stay away until it has been resolved.

• Gabb Dec 01, 2023 04:24 PM

  Hi Jeremy! Thank you for reaching out and offering up your experience and feedback. We appreciate hearing from our customers and are always striving to be better. We would love to hear more from you and see what we could do about improving your experience with us. We have reached out!