Privacy Policy

Effective date: December 31, 2022

At Gabb Wireless, Inc. (“Gabb” “us”, “we”, and/or “our”) your privacy is very important to us and we take protecting it very seriously. This Privacy Policy is designed to explain and inform you of our policies regarding the collection, use, and disclosure of personal data about you on our websites (collectively our “Sites”), including www.gabb.com and www.gabblife.com, microsite(s), mobile website(s), our mobile applications (“the App”) and any associated services (collectively, our “Services”). Your use of our Services is also subject to our Terms & Conditions.

ABOUT THIS PRIVACY POLICY

Privacy Policy Changes
This Privacy Policy is subject to change. We encourage you to review this Privacy Policy frequently for any revisions or amendments. Unless otherwise stated, changes will be effective immediately upon posting. You will be deemed to have been made aware of and have accepted the changes by your continued use of our Sites or Services. If we determine that a change to this Privacy Policy will result in using your Personal Information acquired before the change in a materially new way, we will provide you notice via the Sites or communication (e.g., email) before using your Personal Information in the new way.

Conflict Between This Policy and Laws and Regulations
When federal, state, or local laws or regulations require a higher level of protection for your Personal Information, they take precedence over this Privacy Policy. In addition, the specific requirements of this Privacy Policy will apply unless disallowed by any applicable law or regulation.

INFORMATION WE COLLECT

Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you. Some of the information we collect may personally identify, relate to, describe, or be capable of being associated with you (“Personal Information”), including:

Personal identifiers and contact information such as name, mailing address, email addresses, phone numbers;
Sensitive personal identifiers such as gender, age;
Banking/financial information such as credit/debit card numbers and expiration date, checking account numbers;
Commercial information such the type(s) of service subscribed to, service dates, customer type, account balance and status;
Internet and network information such as browsing/search history, IP address, data collected by cookies and similar technologies, device specifications such as device IDs, specifications, and operating system;
Geolocation data such as geographic location indicators from mobile devices, websites and customer addresses;
Audio/visual information such as call recordings, and chat transcripts;
Inferences drawn from other Personal Information or data that relate to your preferences, interests, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

The types of Personal Information we collect about you may vary based on how you use our Sites or Services, and your relationship with us, and may or may not include some of the categories identified above.

Business Information
We also collect information about businesses and their representatives that engage with us such as EIN, TIN, address, phone number, email address, bank account information (collectively, “Business Information”). This information is generally not considered Personal Information because it relates to a business or a business contact.

Usage Data and Sites Activity
We automatically collect information in connection with the actions you take on our Sites (“Usage Data”). For example, each time you use our Sites, we automatically collect the type of web browser you use, the type of device you use, your operating system, your Internet Service Provider, your IP address, the pages you view, referring and exit pages, the date and time of your visit, and the number of clicks to, from, and within our Sites, and the duration of your visits to our Sites. If this information is capable of being associated with you, directly or indirectly, we treat it as Personal Information. If this information is not capable of being individually associated with you, we treat it as Usage Data.

Communication Recordings
We may record calls and retain the content of text messages or other written/electronic communications between you and us. By communicating with us, you consent to our recording and retention of communications.

HOW WE COLLECT INFORMATION

Voluntary Disclosure
We may ask you to provide us with Personal Information when you communicate with us online or offline, including events, surveys, and marketing or promotional programs. You are not required to provide us your Personal Information; however, if you choose not to provide the requested information, you may not be able to use some or all of the features of the Site or Services or we may not be able to fulfill your requested interaction.

Third-Party Data Sources
We may collect Personal Information from third-party data sources such as consumer reporting agencies, marketing agencies and partners, analytics firms, and government agencies.

Cookies and Other Automated Tools
We use cookies (a small text file placed on your computer to identify your computer and browser) and other automated tools such as tracking pixels to improve the experience of the site and Services, such as saving your preferences from visit to visit to present you with a customized version of the Website. Many web browsers are initially set up to accept cookies. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. Instructions for how to manage cookies in popular browsers are available at: Internet Explorer, Firefox, Chrome, Safari (iOS), Safari (Mac), and Opera. However, certain features of our Sites may not work if you delete or disable cookies.

We use the following types of cookies:

Session Cookies: Session cookies keep track of you or your information as you move from page to page within our Sites and are typically deleted once you close your browser.
Persistent or Preference Cookies: Persistent or Preference cookies reside on your system and allow us to customize your experience if you leave and later return to our Sites. For example, persistent cookies may allow us to remember your preferences.
Advertising Cookies: Advertising cookies are used to learn more about you and advertise products/services that might interest you.
Analytics Cookies: Analytics cookies help us understand how our Sites are working and who is visiting our Sites. Google Analytics is one tool we use, and you can learn more by reviewing Google’s Privacy Policy.

We employ software technology that enables us to track certain aspects of a user’s visit to our Sites. This technology helps us better manage content on our Sites by informing us what content is effective, how consumers engage with our Sites, and how consumers arrive at and/or depart from our Sites. The software typically uses “tracking pixels.” Tracking pixels are pieces of executable code that are embedded in a web page that track usage activity including which pages are viewed, when they are viewed, and how long the pages are viewed.

If you arrive at our Sites by “clicking through” from another website, then certain information about you that you provided to that other website, such as the terms you searched that led you to our Sites, may be transmitted to us and we may use it. You should review the Privacy Policy of any website from which you reached our Sites to determine what information the operator collects and how it uses such information. We may retain information about you provided to us by other websites and will use it in accordance with this Privacy Policy. Such information may be associated with other Usage Data or Personal Information.

Marketing and Advertising Partners
We may work with third-party advertisers, search providers, and ad networks (“Advertisers”) to learn more about you and show you ads or other content that we believe would be relevant to you. Advertisers may collect and use information about your use of our Sites or Services as well as other websites and services. These companies may use cookies and other online tracking technologies to collect and use your information. We and/or Advertisers may also append other data to the data collected by Advertisers to create an interest profile of individual users. Our Privacy Policy does not cover any use of information that an Advertiser may collect from you. Advertisements may be shown via our Sites or on third-party websites. If you do not want to receive interest-based advertising, please visit the Digital Advertising Alliance (DAA) Consumer Choice Page. The DAA website allows you to opt-out of one or more interest-based advertising networks. Opt-outs are device and browser specific; therefore, you will need to set your opt-out preferences for each device and browser. Deleting browser cookies can remove your opt-out preferences; however, the DAA offers browser extensions that help preserve the opt-out preferences you set on the DAA’s Consumer Choice Page. Please note that opt-outs only apply to interest-based advertising. You may still receive other types of online advertising.

Information from Advertisements
If you arrive at our Sites via an advertisement (e.g., banner ad), we may collect information regarding the advertisement with which you interacted and your interactions (e.g., item clicked, date and time).

Social Media Widgets
The Sites may include social media features, such as the Facebook, YouTube, Pinterest, LinkedIn, Instagram, and Twitter widgets. These features may collect information about your IP address and the pages you visit on our site as well as other Personal Information. A cookie may be set to ensure that a feature properly functions. Your interactions with features are governed by the privacy policies of the companies that provide them.

THIRD PARTIES THAT COLLECT INFORMATION ON OUR SITES

Third parties, including Advertisers, collect Personal Information and/or Usage Data from users of our Sites using automatic information collection tools such as cookies and tracking pixels. These third parties’ collection, use, and disclosure of Personal Information and/or Usage Data is governed by their data policies.

HOW WE USE AND SHARE INFORMATION

Generally
We use Personal Information for business purposes, such as:

Account creation, fulfillment, servicing and customer support: to create customer accounts, allow customers to create online accounts and profiles, provide goods or services, keep customers informed about the status of their services, respond to questions and address customers concerns, deliver upgrade, updates and product improvement information;
Marketing and market research: to send communications and offers for our or third parties’ products and services, including offers based on consumers’ interests, personal and business characteristics and location, perform analytics for market and consumer research, trend analysis, financial analysis, and anonymization of personal information;
Collection and credit reporting: to collect on outstanding balances, update credit reporting agencies;
Surveys, promotional events, contests: to administer surveys, polls, sweepstakes, contests, loyalty programs and other promotional events and contests;
Other company communications: to provide consumers with information that may be of interest such as company newsletters, announcements, reminders and service bulletins;
Website use and analytics: to provide you with access to and use of our Sites and Services, analyze consumers’ use of our websites, including the use of third-party web analytics services, which may utilize automated technologies to collect data (such as email and IP addresses);
Eligibility and pricing: to determine if consumers are eligible for certain products, services or offers and the pricing related to such offers;
Product and services research: to conduct research and analysis for maintaining, protecting, and developing services, increase and maintain the safety of our products and services, and prevent misuse;
Business operations: to evaluate, develop, and improve business operations, products and services offered, perform business administration and other normal business activities;
Compliance: to comply with applicable legal requirements, industry standards, contractual obligations, our policies, and take actions that we deem necessary to preserve and enforce our rights and the rights of others; and
Information security and fraud prevention: to operate information security and anti-fraud programs.

Reviews and Testimonials
If you provide a review or testimonial, we may post it publicly on our Sites or in other advertising material. By providing a testimonial, you give us permission to use it in any manner and for any purpose, including in marketing and advertising communications.

Service Providers
We may provide your Personal Information to other businesses (“Service Providers”) to provide services to us or on our behalf. Categories of service providers we use include:

Fulfillment and account servicing vendors, which help us provide products, services and information to you, service your account or benefits, and perform payment processing services;
Payment processors, which help us to accept and process the payments for our products/services to you;
Marketing and communications vendors, which help us market our products/services to you, conduct promotions, surveys and other outreach campaigns;
Research and development vendors, which help us develop and improve our products and services;
Data and business analytics vendors, which help us collect, analyze and improve the accuracy of our data (including Personal Information);
IT and network administration vendors, which provide services such as data storage and management, website hosting, and data security;
Professional service firms, which provide accounting, legal and other professional services; and
General service providers, which help us with day-to-day business operations such as office support services, courier services, facilities management, and document destruction.

Each Service Provider is expected to use reasonable security measures appropriate to the nature of the information involved to protect your Personal Information from unauthorized access, use, or disclosure. Service Providers are prohibited from using Personal Information that we provide to them other than as specified by us.

In the past twelve months, we have shared the following categories of Personal Information with at least one Service Provider: personal identifiers and contact information; sensitive personal identifiers; other demographic information; banking/financial information; commercial information; internet & network information; geolocation data; audio/visual information; professional/employment information; education information; and inferences drawn from other Personal Information or data.

Aggregate and De-Identified Information
We do not sell your information, but we may share anonymized or de-identified information about you or your use of Gabb’s products and services with third parties, as well as aggregated and anonymous information, for any number of purposes, including without limitation the improvement of the products and services we provide. However, except as noted in this Privacy Policy, we will not share personally identifying information about you without your consent.

MISCELLANEOUS

Security
We recognize the importance of safeguarding the confidentiality of Personal Information from loss, misuse, or alteration. Accordingly, we employ commercially reasonable administrative, technical, and physical safeguards to protect Personal Information from unauthorized access, disclosure, and use. Even with these safeguards, no data transmission over the Internet or other network can be guaranteed 100% secure. As a result, while we strive to protect information transmitted on or through our Sites or Services, you do so at your own risk.

Compliance with Laws and Law Enforcement

We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose Personal Information and any other information about you to government or law enforcement officials or private parties if, in our discretion, we believe it is necessary or appropriate to: respond to legal requests (including court orders, investigative demands and subpoenas); protect the safety, property, or rights of ourselves, consumers, or any other third party; prevent or stop any illegal, unethical, or legally actionable activity; or comply with laws.

Links
The Sites may contain links to third party websites including social media platforms. Please be aware that if you access these links, you will be leaving our site. We encourage users to read the privacy policies of those sites, as we are not responsible for their content, links, or privacy procedures.

Other Transfers
We may share Personal Information and Usage Data with businesses controlling, controlled by, or under common control with us. If we are merged, acquired or sold, or in the event of a transfer of some or all of our assets, we may disclose or transfer Personal Information and Usage Data in connection with such transaction.

Children’s Privacy
We are concerned about the safety of children when they use the internet. We want you and your family to be safe while visiting the Sites and using our Services. We urge parents and guardians to monitor and supervise their child’s online activities.

For a child under the age of 16 to use the Website, the child’s parent or legal guardian is required to consent to the collection, use, and disclosure of the child’s personal information as described below. We will not collect, use or disclose any personal information of children under the age of 16 unless their parents or legal guardians provide such consent. Without consent from a parent or legal guardian, children under the age of 16 will not be able to use certain portions of our Sites.

If you are a parent or legal guardian who consents for Your child to use our Sites, we will collect your email address and the child’s first name, birthdate, username, email address, password, and Gabb phone number. The information collected will be used to obtain your consent to your child’s use of the Sites, deliver the Sites and enable participation in its activities, such as contest entries, and to assist you with customer service inquiries and technical support.

When your child uses our Sites, We may also collect your child’s Wi-Fi connection information, IP address, device information, last name, city, state/county, videos of Your child, questions posed by your child to our Gabb ambassadors, descriptions of your child’s talents, artistic designs, and ideas/feedback, and information necessary to process payments if your child wants to buy products from the Gabb Life store—with parental or guardian consent.

Notably, Gabb does enable children to make their name publicly available, for example, when they enter contests or serve in ambassadorships, but only with parental or guardian consent.

We do not track or run analytics on children who We know to be under the age of 16. Personal information about children We know to be under the age of 16 will not be disclosed to any third parties.

Parents have the right to review, correct, or have deleted from our database, their child’s personal information and/or have the right to refuse further collection or use of a child’s personal information. If you have questions about the collection and use of children’s information or wish to make a request about your child’s personal information, please contact us at support@gabb.com.

Your California Privacy Rights
Under California Civil Code Section 1798.83, California residents may request certain information from us regarding our disclosure of personal information to third parties for their direct marketing purposes. Please see the California Privacy Notice below for more information on your rights as a California resident.

PRIVACY PRACTICES RELATED TO EMPLOYEES AND JOB APPLICANTS

If you apply for or accept an offer of employment, we may collect:

Personal identifiers and contact information such as name, address, social security number, driver’s license number, alien registration number, passport number;
Educational information such as educational institutions attended, degrees received, college transcripts;
Professional/employment information such as resumes, CVs, positions held, tenure, references, skill assessments;
Internet & network information browsing/search history, data collected by cookies;
Characteristics of protected classifications such as age, race, disabilities, citizenship;
Medical information such as drug test results, doctors’ notes, leave of absence forms, workers compensation forms;
Banking, financial and insurance information such as checking account and routing numbers for direct deposits, 401(k) account information, loans, mortgage documents and garnishment information, insurance policies and coverages;
Geolocation information from mobile applications and vehicles or vehicle equipment;
Beneficiary/Dependent information such as the names, social security numbers and gender of your beneficiaries/dependents;
Inferences drawn from the above categories of Personal Information that relate to your characteristics, behavior, attitudes, intelligence, abilities and aptitudes, including criminal background information and driving history.

We may use this information to evaluate candidates for initial and continued employment; conduct background checks and drug screening; communicate with you; provide training and mentoring; provide benefits, services, and accommodations; maintain company security; facilitate company policies; comply with legal and contractual obligations; and otherwise operate our business. We may disclose Personal Information to Service Providers to facilitate any of the above uses. We do not sell applicant or employee Personal Information to Third Parties.

How to contact Gabb with questions

If you have questions about this policy, please contact Gabb at:

Gabb Wireless, Inc.
4101 N. Thanksgiving Way, Suite 300
Lehi UT 84043, United States
Tel: 385-235-6646
support@gabb.com
gabb.com

Archived August 12, 2019 Privacy Policy

Gabb Wireless California Privacy Notice

Information for California Residents

We collect Personal Data from Consumers and comply with the California Privacy Rights Act (“CPRA”). This California Privacy Notice applies to California residents (“Consumers,” “you,” or “your”).

For the purposes of this California Privacy Notice, “Personal Data” means information that is linked or reasonably linkable to a particular individual or household. However, the following categories of information are not Personal Data:

Publicly available information;
Deidentified or aggregated data; or
Information otherwise excluded from the scope of the CPRA.

This Privacy Notice provides the following information to California Consumers:

Categories of Personal Data we collect;
Purposes for which we use Personal Data;
Categories of Personal Data we disclose to third parties;
Categories of third parties to which we disclose Personal Data; and
How Consumers can exercise their rights under the CPRA:
- The rights to access, correct, or delete Personal Data;
- The right to obtain a portable copy of Personal Data;
- The right to limit the use of sensitive personal data in certain circumstances; and
- The rights to opt out of the sharing of Personal Data for behavioral advertising, sales of personal data, or certain profiling.

Categories of Non-Sensitive Personal Data
The table below outlines the non-sensitive categories of Personal Data Gabb Wireless, Inc. collects about Consumers and whether and how they are disclosed to third parties.

We collect Non-Sensitive Personal Data from the following sources:

Directly from our users

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Categories of Sensitive Personal Data
The table below outlines the categories of Sensitive Personal Data Gabb Wireless, Inc. collects about Consumers and whether they are shared with third parties. Gabb Wireless, Inc. obtains affirmative consent from Consumers to process the Sensitive Personal Data, in compliance with applicable law.

We collect Sensitive Personal Data from the following sources:

Directly from our users
Inferences from your activity
From our affiliates
From our business partners

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Use of Personal Data
We use Personal Data for the purposes described above. Personal Data may also be used or disclosed as otherwise permitted or required by applicable law.

Disclosing Personal Data
We share Personal Data with the following categories of third parties:

Processors: We use processors to securely handle Personal Data on our behalf and only on our instructions. These companies may not use your Personal Data for their own purposes.
Affiliates: We may share your information with our affiliates, subsidiaries, and representatives as part of providing our services.
Other Users: Content you post on our systems, such as comments or reviews, may be displayed to other users as appropriate.
Our Business Partners: We may share relevant personal data with our business partners to provide you with exclusive offers for products and services that may interest you.

See the tables above for more details about how different categories of Personal Data are shared.

We do not sell Personal Data to anyone.

Exercising Your Personal Data Rights
California Consumers have the following rights under the CPRA:

The rights to access, correct, or delete Personal Data;
The right to obtain a portable copy of Personal Data;
The right to limit the use of Sensitive Personal Data in certain circumstances; and
The rights to opt out of the sharing of Personal Data for behavioral advertising, sales of personal data, or certain profiling.

If you are a California Consumer, you can submit a request to exercise your personal data rights under the CPRA by visiting our online portal at https://www.requesteasy.com/638e-3506 or by calling our toll-free number 1-888-897-7976. To protect your privacy, we may need to authenticate your identity before we respond to your rights request. We will use commercially reasonable efforts to verify your identity for this purpose. Any information you provide to authenticate your identity will only be used to process your rights request. If you have a password-protected online account with us, we may require you to submit your rights request securely through that account. Please be aware that we do not accept or process rights requests through other means (e.g., via fax or social media).

After submitting your request online, you will receive a follow-up email, which may include a link you must click on in order to verify your identity. If you do not click on that link, we may be unable to complete your request due to lack of verification. It is important that you provide a valid email address in order for us to be able to process your request.

We will respond to your rights request within 45 days, though in certain cases we may inform you that we will need up to another 45 days to act on your request. If we suspect fraudulent or malicious activity on or from your account, we will delay taking action on your request until we can appropriately verify your identity and the request as authentic. Also note that each of the rights are subject to certain exceptions.

We reserve the right to decline to process, or charge a reasonable fee for, requests from a Consumer that are manifestly unfounded, excessive, or repetitive.

Limiting the Use of Sensitive Personal Data
The CPRA provides a right to limit some uses of Sensitive Personal Data. In particular, you may direct companies not to use Sensitive Personal Data except as necessary to provide goods or services you have requested.
You may submit a request to limit the use of your sensitive Personal Data by submitting a rights request as described above.

Authorized Agent Requests
The CPRA allows you to designate an authorized agent to make a rights request on your behalf. Your authorized agent may submit such a request by following the same method described above. We may require verification of your authorized agent in addition to the information for verification above for Consumers and households.

Contact Us
If you have any questions or concerns regarding this California Privacy Notice, contact us at legal@gabb.com.

Last updated: December 30, 2022