Gabb Phone 3 Pro User Guide
Welcome to the Gabb Phone 3 Pro User Guide. This User Guide will help you activate & get to know your Gabb Phone 3 Pro.
Activating your Gabb Phone 3 Pro
Step 1: Go to gabb.com/activate →
Step 2: Download Gabb Messenger Parent on the parent’s smartphone for smart monitoring, safe video calling, and easy parental controls.
- Download the Gabb Messenger Parent app on iOS or Android.
- Login using your Gabb Account credentials – the same username and password you’d use to login to gabb.com/account
Get to know your Gabb Phone 3 Pro
Security
Gabb’s proprietary operating system provides a safe tech environment for kids. GabbOS comes pre-installed on the Gabb Phone 3 Pro.
Keep your kids safe from potentially harmful content and encourage them to spend time off screens.
Gabb Messenger flags or blocks messages that may be harmful to your child. You’ll get a notification from the Gabb Messenger Parent app when this happens. Download Gabb Messenger Parent on (iOS) or (Android) to be notified of flagged messages and more.
Learn more about Gabb Messenger & Gabb Messenger Parent
Gabb Music and Gabb Music+ don’t bleep out lyrics—instead, we use our industry-leading tools and proprietary technology to filter out explicit and suggestive songs. Gabb Music is included on Standard plans, and Gabb Music+ is included on Advanced Plans.
Learn more about Gabb Music
Gabb Guard automatically blocks up to 90% of suspicious calls and texts, keeping unknown callers from contacting your child.
Apps
Essential apps
What apps are included?
The Gabb Phone 3 Pro comes with over 15 essential apps, including:
- Camera
- Photos
- Gabb Messenger
- Calculator
- Notes
- Media Player
All of our pre-loaded apps are designed to keep kids safe, and do not have access to the internet or social media.
Parent approved third-party apps
You as the parent decide which of our hundreds of parent-approved apps your teen can download.
Here’s how it works:
- Login to your Gabb account from a web browser at gabb.com/account/gabb-app-store →
- Browse or search for the app(s) you want to download.
- Select Add next to the app’s name.
- Select Add App to enable the app on your child’s device and loads it into their Google Play Store.
- Navigate to the Google Play Store on the Gabb Phone 3 Pro, then download the app.
Parent approved third-party apps are only available on our Advanced plan. If you’d like to upgrade your plan to Advanced, from a computer:
- Login at gabb.com/account →
- From the Dashboard, scroll to the phone plan you want to change and click Manage
- Update your plan to Advanced
What’s in the box and specs
- Samsung Galaxy A13 phone
- Non-removable battery
- SIM Card pre-installed
- USB-C charging cable
- Insert with Activation URL
- Gabb Sticker
- SIM tool
- Device model: Samsung Galaxy A13
- Network capability: 4G
- Storage: 64GB of storage
- Cameras: 50MP main/5MP ultrawide/2MP macro/2MP depth
Activation Troubleshooting
You can transfer your child’s existing phone number from your old phone to your new one digitally from your Gabb account. You do not need to remove the SIM card to transfer the phone number.
Follow these steps:
- Login to www.gabb.com/account →
- Select View Details on the old line.
- Select Activate Device.
- Select New Phone.
- Enter the new ICC number (found on the back of the Gabb Phone 3 Pro’s box).
- Select Continue.
After you’ve transferred the existing phone number to your new Gabb Phone, send an email to billing@gabb.com and ask us to cancel the new line that was set up on accident.
Having issues with cell service, including receiving calls & texts? Try these steps:
- Login to your account at www.gabb.com/account and verify that the Gabb Phone 3 Pro is activated.
- If the Phone is active (has cellular bars), continue to the next step.
- If the Phone is not active, go to the Activating your Gabb Phone 3 Pro section of this article and follow those steps.
- Turn the phone off, then back on.
