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Gabb Changes & Updates

Keep up to date with the latest changes & updates at Gabb.

November 2024

November 19: Gabb Watch 3e Bug Fixes 🪲 🔨

🔎 Summary: Fixed an issue causing unexpected battery drain on some Gabb Watch 3es.

✅ Fixes:

  • Battery life: Resolved a bug that caused battery of some Gabb Watch 3es to drain faster than expected.

▶️ How to get the update:

Automatic update. Make sure your Gabb Watch 3e is connected to WiFi, and leave it on the charger overnight. All customers should have this update by November 22nd.


November 8: Gabb App Store📱New Features ✨

🔎 Summary: The Gabb App Store has hit a new milestone—over 500 apps available! 🥳 🎉 This new update includes better search results filter limitation, updates for pending app requests that you’ve submitted, & a sleeker overall design.

🎁 Features:

  • Filter by limitation: Filter and browse apps by specific limitations. For example, if you filtered for no ads, you’d only see results for apps that have no ads.
  • App request form moved: We removed the app request form from the public website. This form can now only be access after you log in to your Gabb account.
  • Weekly email for pending app requests: If you have a pending app request, we’ll now send you a weekly email with the status of your request until your request is evaluated.
  • Consistent design: The App Guide & App Store both have a sleeker, more consistent design, including collapsible app descriptions.

▶️ How to get the update:

We’ve updated our website—no action is required on your end.


November 5: Gabb Messenger (child app) 📨 New Features ✨

🔎 Summary: Gabb Messenger Friends & Family Safe Video Calling has now launched to 100% of Gabb Phones! 🥳 Your child can now send a video call invite link to someone in their contacts list.

▶️ How to get the update:

Automatic update. Connect your Gabb Phone to WiFi and charge it overnight.


October 2024

October 31: Gabb Messenger (parent app – Android) 📨 Bug Fixes 🪲 🔨

🔎 Summary: Fixed notification handling issues, improved app stability & user interface

✅ Fixes:

  • Duplicate notifications: Fixed issue where two notifications for two different children opened the same message thread
  • Unread conversations not updating: Resolved bug that caused read conversations to remain marked as unread
  • Better crash handling: Fixed issues causing the app to crash

▶️ How to get the update:

Download the update from the Apple App Store or Google Play Store.


October 31: Gabb Messenger (child app) 📨 New Features ✨ & Bug Fixes 🪲 🔨

🔎 Summary: Improved app stability & user interface

🎁 Features:

  • Emoji skin tone: Choose from the full range of skin tone options for emojis

✅ Fixes:

  • Better crash handling: Fixed issues causing the app to crash

▶️ How to get the update:

Automatic update. Connect your Gabb Phone to WiFi and charge it overnight.


October 28: Gabb Messenger (parent app – Android) 📨 New Features ✨ & Bug Fixes 🪲 🔨

🔎 Summary: The Gabb Messenger parent app on Android has been updated for a smoother user experience.

✅ Fixes:

  • Images not loading: Fixed issue where images from the network weren’t loading
  • Last sync status: Addressed a problem where the last sync refresh date didn’t update after a sync was performed and the app needed to be restarted
  • Contacts not syncing: Resolved an issue where contacts weren’t being updated properly and removing them on another synced device
  • Approved contacts settings: Fixed an issue where the state of an approved contact did not update correctly.
  • App stability: Improved overall app stability

▶️ How to get the update:

Download the update from the Apple App Store or Google Play Store.


October 15: Photos App 📸 New Features

🔎 Summary: We’ve added some great new features to the Photos app on the Gabb Phone 3 Pro, Gabb Phone 4, and Gabb Phone 4 Pro. 

🎁 Features:

  • TImeline view: Browse your photos in chronological order
  • Albums: Organize your photos by creating albums
  • Favorites: Mark & quickly access your favorite photos
  • Set contact photo & wallpaper: Set any photo as a contact photo or wallpaper
  • Gabb Cloud: Restore or delete photos with improved Gabb Cloud backup
  • App settings: Enhanced control & customization settings 

▶️ How to get the update:

We’ll release this update to Gabb Phone 3 Pro & Gabb Phone 4 Pro users first. Then, we’ll release the update to Gabb Phone 4 users. This update will be sent automatically. Connect your Gabb Phone to WiFi and charge it overnight.


October 10: Gabb Messenger (child app) 📨 Bug Fixes 🪲 🔨

🔎 Summary: We fixed some bugs affecting the Gabb Messenger child app.

✅ Fixes:

  • MMS download: Fixed MMS download failures
  • Gabb Phone 4 typing: Improved the typing experience on the Gabb Phone 4
  • Attachments too large: Fixed error that shows a message fails because the attachment was too large 

▶️ How to get the update:

Automatic update. Connect your Gabb Phone to WiFi and charge it overnight.


October 10: Gabb Messenger (parent app) 📨 New Features ✨ & Bug Fixes 🪲 🔨

🔎 Summary: We’ve made improvements to the Gabb Messenger app for parents, including enhanced parental controls, simplified sign in process, better video calling, and some bug fixes.

🎁 Features:

  • Enhanced parental controls: You can now approve & manage contacts directly in the Gabb Messenger app for parents. 
  • Simplified sign in process: We simplified the sign in process. All that is required now is a phone number and one-time passcode. 
  • Friends & family video calling (beta): Kids selected for our beta program can now send an invite link to friends & family inviting them to video call using Gabb Messenger. All customers can expect to see this update by the end of November 2024. 

✅ Fixes:

  • Crashes: Fixed bug that caused Gabb Messenger to crash
  • View phone lines: Resolved issue where some parents couldn’t view their child’s phone line in the app
  • Notifications: Improved push notifications
  • Video calling: Stabilized video calling to improve connection quality
  • Conversation loading time: Fixed slow conversation loading times

▶️ How to get the update:

Automatic update. All customers are expected to be upgraded by the end of November 2024.


October 8: Gabb Watch 3e

🔎 Summary: The Gabb Watch 3e system update launched with new & improved features. 

🎁 Features:

  • GPS tracking: More accurate location and Safe Zone tracking
  • Battery life: The Gabb Watch 3e battery lasts longer than the Gabb Watch 3
  • Setup process: Simplified setup process to get your Watch up & running faster
  • Interface: Smoother interface for easier swiping & scrolling
  • Wallpaper: We added two new wallpapers

Learn more here ← 

▶️ How to get the update: Customers who have the Gabb Watch 3 should receive a system update with the 3e software. If you don’t have a Gabb Watch 3, the Gabb Watch 3e is available for purchase on gabb.com.


September 2024

September 27: Gabb Maps 🗺️ New Features

🔎 Summary: We’ve made some changes to Gabb Maps to improve our turn-by-turn directions and rerouting 

🎁 Features:

  • Distance to next turn: Current navigation step counts down the distance until the next turn (100 feet, 1 mile, etc.) 
  • Rerouting: Improvements to rerouting during navigation

▶️ How to get the update:

This is an automatic update. Connect your Gabb Phone to WiFi and charge it overnight.


September 25: Gabb Music 🎶 New Features ✨& Bug Fixes 🪲 🔨

🔎 Summary: Report feedback on the app or content, rearrange playlists easier, and get to your favorites faster with the latest Gabb Music release 

🎁 Features:

  • Feedback: Report content, artist, album artwork, and provide general feedback
  • Rearranging songs: Playlist page now supports scrolling when rearranging songs
  • Add songs page: Updated Add Songs page with an extra tab that takes you straight to favorites, and tracks can now be previewed before adding to a playlist

✅ Fixes:

  • Offline mode: Fixed a bug that caused Gabb Music to get stuck in offline mode
  • Albums: Updated Artist page to say “Releases” instead of “Albums” 

▶️ How to get the update:

Automatic update to all customers by October 1st. Connect your Gabb Phone to WiFi and charge it overnight.


 September 18: Phone App📱 Bug Fixes 🪲 🔨

🔎 Summary: We improved WiFi calling notifications and resolved issue with duplicate phone numbers & outdated call history 

🎁 Features:

  • WiFi calling: Prompt to turn on WiFi calling when Gabb Phone is not connected to network 

✅ Fixes:

  • Duplicate numbers: Resolved an issue that caused duplicate numbers to appear in search results & call history
  • Outdated call history: Resolved an issue regarding outdated call history inside the Phone app

▶️ How to get the update:

Automatic update. Connect your Gabb Phone to WiFi and charge it overnight. 


September 11: Gabb Messenger 📨 Enhancements

🔎 Summary: We improved WiFi calling notifications and resolved issue with duplicate phone numbers & outdated call history 

🎁 Features:

  • WiFi calling: Prompt to turn on WiFi calling when Gabb Phone is not connected to network 

✅ Fixes:

  • Duplicate numbers: Resolved an issue that caused duplicate numbers to appear in search results & call history
  • Outdated call history: Resolved an issue regarding outdated call history inside the Phone app

▶️ How to get the update:

Automatic update. Connect your Gabb Phone to WiFi and charge it overnight.


September 10: Gabb Watch⌚Bug Fixes 🪲 🔨

🔎 Summary: Fixed issues with Gabb Go pets not displaying correctly, pets not appearing after being purchased, game time limits not functioning correctly, and issues with the timer app

✅ Fixes:

  • Gabb Go: 
    • Gabb Go pet not displaying as expected
    • Pet not appearing after purchase, even though coins were deducted from balance
  • Game time limits: Fixed issue with game time limits not functioning correctly
  • Timer: Fixed issue where timer wasn’t functioning correctly

▶️ How to get the update:

Automatic update. Connect your Gabb Phone to WiFi and charge it overnight.


 September 9: Gabb Watch⌚Bug Fixes 🪲 🔨

🔎 Summary: We’ve squashed some bugs on the Gabb Watch including resolving call issues from Verizon phones, fixed the alarm snooze from 14 to 10 minutes, and improved the setup process

✅ Fixes:

  • Call reception: Resolved issue where Gabb Watch 3 could not receive calls from some Verizon phones
  • Battery alerts: Cleaned up duplicate low battery alerts
  • Alarm snooze: Changed alarm snooze from 14 to 10 minutes
  • Calculator: Fixed backspace button
  • Manual setup: Improved manual setup process

▶️ How to get the update:

Automatic update. Connect your Gabb Phone to WiFi and charge it overnight. 


August 2024

August 27: Gabb Watch⌚New Features ✨& Bug Fixes 🪲 🔨

🔎 Summary: We’ve improved location accuracy on the Gabb Watch, and fixed some bugs affecting the Gabb Move app, the Hello screen, & the IMEI display

🎁 Features:

  • Location: Improved location accuracy 

✅ Fixes:

  • Gabb Move: Fixed inability to manually end a Gabb Go activity
  • Hello screen: Fixed bug that caused keyboard to appear on Hello screen
  • IMEI: Fixed display of IMEI on the Watch

August 27: MyGabb App📱New Features

🔎 Summary: You now have access to our Help Center videos during the setup process, and we’ve made it easier to set up your Gabb device via Bluetooth 

🎁 Features:

  • Setup video: Added Help Center Video links during setup process
  • Bluetooth setup: Directed to set up device via Bluetooth during setup process

August 26: Gabb Services📱New Features

🔎 Summary: We added a new Account Settings section in the Settings menu 

🎁 Features:

  • Account settings menu: New Account Settings section in Settings menu allows you to view your Gabb subscriptions at a glance

August 23: Gabb Maps 🗺️ Bug Fixes 🪲 🔨

🔎 Summary: We fixed some bugs in Gabb Maps affecting turn-by-turn navigation & navigation type

✅ Fixes:

  • Turn-by-turn: Turn-by-turn navigation improvements
  • Navigation type: Start button shows navigation type (driving, walking, or biking)

August 22: Gabb Weather ☀️ Bug Fixes 🪲 🔨

🔎 Summary: We’ve made some improvements to Gabb Weather including location search suggestions, location accuracy, and the functionality of the Gabb Weather widget on the home screen

✅ Fixes:

  • Location search suggestions: Suggest locations as you type
  • Accuracy: Location accuracy improvements
  • Widget: Weather widget functionality improvements

 August 20: Gabb Messenger📨 Bug Fixes 🪲 🔨

🔎 Summary: We fixed a bug that caused Gabb Messenger to crash, and a bug that made it unable to view contact cards

✅ Fixes:

  • Crashing: Fixed issues with Gabb Messenger crashing
  • Contact cards: Fixed issue with being unable to view contact cards

August 13: Photos App 📸 Bug Fixes 🪲 🔨

🔎 Summary: We squashed some bugs affecting the Photos app

✅ Fixes:

  • Photos app: Bug & crash fixes affecting Photos app

You may need to re-enable permissions to the Photos app.


July 2024

July 31: Gabb Music 🎶 Bug Fixes 🪲 🔨

🔎 Summary: Great news—Gabb Music now has video content, and we fixed an issue with streaming timeout

✅ Fixes:

  • Video content: Enabled video content for Gabb Music
  • Timeout: Fixed issue with streaming timeout with low network connection

 July 30: Gabb Watch⌚ Bug Fixes 🪲 🔨

🔎 Summary: Fixed bug causing Gabb Go to crash

✅ Fixes:

  • Gabb Go: Fixed issue causing Gabb Go to crash

 July 25: Gabb Messenger 📨 Bug Fixes 🪲 🔨

🔎 Summary: We fixed some issues with Gabb Messenger, including how links appear and improvements to blocking outgoing explicit images

Fixes:

  • Links: Fixed issue showing links after contact is added
  • Sending pictures: Block sending of explicit images by analyzing images on-device

 July 15: Gabb Watch⌚New Features ✨& Bug Fixes 🪲 🔨

🔎 Summary: Great news—Gabb Cloud now backs up your Gabb Go pets, coins, & progress

🎁 Features:

  • Gabb Go progress saved: Gabb Cloud now backs up pets, coins, and progress on Gabb Go 🐶 

Sign in to the Gabb ID app on your Gabb Watch to make sure your pet is saved.

✅ Fixes:

  • Battery alerts: Removed duplicate low battery alerts
  • Calculator: Fixed backspace button

 July 15: MyGabb App📱New Features ✨& Bug Fixes 🪲 🔨

🔎 Summary: Send us your device logs when you have a technical problem

🎁 Features:

  • Feedback: You can now send us your device logs in the Support menu

✅ Fixes: 

  • Primary contact: Primary contact can now be edited

July 9: Gabb Watch⌚ Bug Fixes 🪲 🔨

🔎 Summary: We fixed some bugs affecting silent mode, navigation, notifications, and the SOS contact

✅ Fixes:

  • Silent mode: Resolved issue where silent mode failed to silence texts from primary contacts
  • Navigation: Fixed back button taking you to the Watch home screen
  • Notifications: Fixed issue where incoming texts weren’t vibrating
  • SOS contact: Resolved issue preventing update to SOS contact

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