Gabb Changes & Updates
Keep up to date with the latest changes & updates at Gabb.
November 2024
November 19: Gabb Watch 3e Bug Fixes
Summary: Fixed an issue causing unexpected battery drain on some Gabb Watch 3es.
Fixes:
- Battery life: Resolved a bug that caused battery of some Gabb Watch 3es to drain faster than expected.
How to get the update:
Automatic update. Make sure your Gabb Watch 3e is connected to WiFi, and leave it on the charger overnight. All customers should have this update by November 22nd.
November 8: Gabb App Store New Features
Summary: The Gabb App Store has hit a new milestone—over 500 apps available! This new update includes better search results filter limitation, updates for pending app requests that you’ve submitted, & a sleeker overall design.
Features:
- Filter by limitation: Filter and browse apps by specific limitations. For example, if you filtered for no ads, you’d only see results for apps that have no ads.
- App request form moved: We removed the app request form from the public website. This form can now only be access after you log in to your Gabb account.
- Weekly email for pending app requests: If you have a pending app request, we’ll now send you a weekly email with the status of your request until your request is evaluated.
- Consistent design: The App Guide & App Store both have a sleeker, more consistent design, including collapsible app descriptions.
How to get the update:
We’ve updated our website—no action is required on your end.
November 5: Gabb Messenger (child app) New Features
Summary: Gabb Messenger Friends & Family Safe Video Calling has now launched to 100% of Gabb Phones! Your child can now send a video call invite link to someone in their contacts list.
How to get the update:
Automatic update. Connect your Gabb Phone to WiFi and charge it overnight.
Learn more about Friends & Family Safe Video Calling here
October 2024
October 31: Gabb Messenger (parent app – Android) Bug Fixes
🔎 Summary: Fixed notification handling issues, improved app stability & user interface
Fixes:
- Duplicate notifications: Fixed issue where two notifications for two different children opened the same message thread
- Unread conversations not updating: Resolved bug that caused read conversations to remain marked as unread
- Better crash handling: Fixed issues causing the app to crash
How to get the update:
Download the update from the Apple App Store or Google Play Store.
October 31: Gabb Messenger (child app) New Features & Bug Fixes
Summary: Improved app stability & user interface
Features:
- Emoji skin tone: Choose from the full range of skin tone options for emojis
Fixes:
- Better crash handling: Fixed issues causing the app to crash
How to get the update:
Automatic update. Connect your Gabb Phone to WiFi and charge it overnight.
October 28: Gabb Messenger (parent app – Android) New Features & Bug Fixes
🔎 Summary: The Gabb Messenger parent app on Android has been updated for a smoother user experience.
Fixes:
- Images not loading: Fixed issue where images from the network weren’t loading
- Last sync status: Addressed a problem where the last sync refresh date didn’t update after a sync was performed and the app needed to be restarted
- Contacts not syncing: Resolved an issue where contacts weren’t being updated properly and removing them on another synced device
- Approved contacts settings: Fixed an issue where the state of an approved contact did not update correctly.
- App stability: Improved overall app stability
How to get the update:
Download the update from the Apple App Store or Google Play Store.
October 15: Photos App New Features
Summary: We’ve added some great new features to the Photos app on the Gabb Phone 3 Pro, Gabb Phone 4, and Gabb Phone 4 Pro.
Features:
- TImeline view: Browse your photos in chronological order
- Albums: Organize your photos by creating albums
- Favorites: Mark & quickly access your favorite photos
- Set contact photo & wallpaper: Set any photo as a contact photo or wallpaper
- Gabb Cloud: Restore or delete photos with improved Gabb Cloud backup
- App settings: Enhanced control & customization settings
How to get the update:
We’ll release this update to Gabb Phone 3 Pro & Gabb Phone 4 Pro users first. Then, we’ll release the update to Gabb Phone 4 users. This update will be sent automatically. Connect your Gabb Phone to WiFi and charge it overnight.
October 10: Gabb Messenger (child app) Bug Fixes
Summary: We fixed some bugs affecting the Gabb Messenger child app.
Fixes:
- MMS download: Fixed MMS download failures
- Gabb Phone 4 typing: Improved the typing experience on the Gabb Phone 4
- Attachments too large: Fixed error that shows a message fails because the attachment was too large
How to get the update:
Automatic update. Connect your Gabb Phone to WiFi and charge it overnight.
October 10: Gabb Messenger (parent app) New Features & Bug Fixes
Summary: We’ve made improvements to the Gabb Messenger app for parents, including enhanced parental controls, simplified sign in process, better video calling, and some bug fixes.
Features:
- Enhanced parental controls: You can now approve & manage contacts directly in the Gabb Messenger app for parents.
- Simplified sign in process: We simplified the sign in process. All that is required now is a phone number and one-time passcode.
- Friends & family video calling (beta): Kids selected for our beta program can now send an invite link to friends & family inviting them to video call using Gabb Messenger. All customers can expect to see this update by the end of November 2024.
Fixes:
- Crashes: Fixed bug that caused Gabb Messenger to crash
- View phone lines: Resolved issue where some parents couldn’t view their child’s phone line in the app
- Notifications: Improved push notifications
- Video calling: Stabilized video calling to improve connection quality
- Conversation loading time: Fixed slow conversation loading times
How to get the update:
Automatic update. All customers are expected to be upgraded by the end of November 2024.
October 8: Gabb Watch 3e
Summary: The Gabb Watch 3e system update launched with new & improved features.
Features:
- GPS tracking: More accurate location and Safe Zone tracking
- Battery life: The Gabb Watch 3e battery lasts longer than the Gabb Watch 3
- Setup process: Simplified setup process to get your Watch up & running faster
- Interface: Smoother interface for easier swiping & scrolling
- Wallpaper: We added two new wallpapers
→ Learn more here ←
How to get the update: Customers who have the Gabb Watch 3 should receive a system update with the 3e software. If you don’t have a Gabb Watch 3, the Gabb Watch 3e is available for purchase on gabb.com.
September 2024
September 27: Gabb Maps New Features
Summary: We’ve made some changes to Gabb Maps to improve our turn-by-turn directions and rerouting
Features:
- Distance to next turn: Current navigation step counts down the distance until the next turn (100 feet, 1 mile, etc.)
- Rerouting: Improvements to rerouting during navigation
How to get the update:
This is an automatic update. Connect your Gabb Phone to WiFi and charge it overnight.
September 25: Gabb Music New Features & Bug Fixes
Summary: Report feedback on the app or content, rearrange playlists easier, and get to your favorites faster with the latest Gabb Music release
Features:
- Feedback: Report content, artist, album artwork, and provide general feedback
- Rearranging songs: Playlist page now supports scrolling when rearranging songs
- Add songs page: Updated Add Songs page with an extra tab that takes you straight to favorites, and tracks can now be previewed before adding to a playlist
Fixes:
- Offline mode: Fixed a bug that caused Gabb Music to get stuck in offline mode
- Albums: Updated Artist page to say “Releases” instead of “Albums”
How to get the update:
Automatic update to all customers by October 1st. Connect your Gabb Phone to WiFi and charge it overnight.
September 18: Phone App Bug Fixes
Summary: We improved WiFi calling notifications and resolved issue with duplicate phone numbers & outdated call history
Features:
- WiFi calling: Prompt to turn on WiFi calling when Gabb Phone is not connected to network
Fixes:
- Duplicate numbers: Resolved an issue that caused duplicate numbers to appear in search results & call history
- Outdated call history: Resolved an issue regarding outdated call history inside the Phone app
How to get the update:
Automatic update. Connect your Gabb Phone to WiFi and charge it overnight.
September 11: Gabb Messenger Enhancements
Summary: We improved WiFi calling notifications and resolved issue with duplicate phone numbers & outdated call history
Features:
- WiFi calling: Prompt to turn on WiFi calling when Gabb Phone is not connected to network
Fixes:
- Duplicate numbers: Resolved an issue that caused duplicate numbers to appear in search results & call history
- Outdated call history: Resolved an issue regarding outdated call history inside the Phone app
How to get the update:
Automatic update. Connect your Gabb Phone to WiFi and charge it overnight.
September 10: Gabb Watch Bug Fixes
Summary: Fixed issues with Gabb Go pets not displaying correctly, pets not appearing after being purchased, game time limits not functioning correctly, and issues with the timer app
Fixes:
- Gabb Go:
- Gabb Go pet not displaying as expected
- Pet not appearing after purchase, even though coins were deducted from balance
- Game time limits: Fixed issue with game time limits not functioning correctly
- Timer: Fixed issue where timer wasn’t functioning correctly
How to get the update:
Automatic update. Connect your Gabb Phone to WiFi and charge it overnight.
September 9: Gabb Watch Bug Fixes
Summary: We’ve squashed some bugs on the Gabb Watch including resolving call issues from Verizon phones, fixed the alarm snooze from 14 to 10 minutes, and improved the setup process
Fixes:
- Call reception: Resolved issue where Gabb Watch 3 could not receive calls from some Verizon phones
- Battery alerts: Cleaned up duplicate low battery alerts
- Alarm snooze: Changed alarm snooze from 14 to 10 minutes
- Calculator: Fixed backspace button
- Manual setup: Improved manual setup process
How to get the update:
Automatic update. Connect your Gabb Phone to WiFi and charge it overnight.
August 2024
August 27: Gabb Watch New Features & Bug Fixes
Summary: We’ve improved location accuracy on the Gabb Watch, and fixed some bugs affecting the Gabb Move app, the Hello screen, & the IMEI display
Features:
- Location: Improved location accuracy
Fixes:
- Gabb Move: Fixed inability to manually end a Gabb Go activity
- Hello screen: Fixed bug that caused keyboard to appear on Hello screen
- IMEI: Fixed display of IMEI on the Watch
August 27: MyGabb App New Features
Summary: You now have access to our Help Center videos during the setup process, and we’ve made it easier to set up your Gabb device via Bluetooth
Features:
- Setup video: Added Help Center Video links during setup process
- Bluetooth setup: Directed to set up device via Bluetooth during setup process
August 26: Gabb Services New Features
Summary: We added a new Account Settings section in the Settings menu
Features:
- Account settings menu: New Account Settings section in Settings menu allows you to view your Gabb subscriptions at a glance
August 23: Gabb Maps Bug Fixes
Summary: We fixed some bugs in Gabb Maps affecting turn-by-turn navigation & navigation type
Fixes:
- Turn-by-turn: Turn-by-turn navigation improvements
- Navigation type: Start button shows navigation type (driving, walking, or biking)
August 22: Gabb Weather Bug Fixes
Summary: We’ve made some improvements to Gabb Weather including location search suggestions, location accuracy, and the functionality of the Gabb Weather widget on the home screen
Fixes:
- Location search suggestions: Suggest locations as you type
- Accuracy: Location accuracy improvements
- Widget: Weather widget functionality improvements
August 20: Gabb Messenger Bug Fixes
Summary: We fixed a bug that caused Gabb Messenger to crash, and a bug that made it unable to view contact cards
Fixes:
- Crashing: Fixed issues with Gabb Messenger crashing
- Contact cards: Fixed issue with being unable to view contact cards
August 13: Photos App Bug Fixes
Summary: We squashed some bugs affecting the Photos app
Fixes:
- Photos app: Bug & crash fixes affecting Photos app
You may need to re-enable permissions to the Photos app.
July 2024
July 31: Gabb Music Bug Fixes
Summary: Great news—Gabb Music now has video content, and we fixed an issue with streaming timeout
Fixes:
- Video content: Enabled video content for Gabb Music
- Timeout: Fixed issue with streaming timeout with low network connection
July 30: Gabb Watch Bug Fixes
Summary: Fixed bug causing Gabb Go to crash
Fixes:
- Gabb Go: Fixed issue causing Gabb Go to crash
July 25: Gabb Messenger Bug Fixes
Summary: We fixed some issues with Gabb Messenger, including how links appear and improvements to blocking outgoing explicit images
Fixes:
- Links: Fixed issue showing links after contact is added
- Sending pictures: Block sending of explicit images by analyzing images on-device
Summary: Great news—Gabb Cloud now backs up your Gabb Go pets, coins, & progress
Features:
- Gabb Go progress saved: Gabb Cloud now backs up pets, coins, and progress on Gabb Go
Sign in to the Gabb ID app on your Gabb Watch to make sure your pet is saved.
Fixes:
- Battery alerts: Removed duplicate low battery alerts
- Calculator: Fixed backspace button
July 15: MyGabb App New Features & Bug Fixes
Summary: Send us your device logs when you have a technical problem
Features:
- Feedback: You can now send us your device logs in the Support menu
Fixes:
- Primary contact: Primary contact can now be edited
July 9: Gabb Watch Bug Fixes
Summary: We fixed some bugs affecting silent mode, navigation, notifications, and the SOS contact
Fixes:
- Silent mode: Resolved issue where silent mode failed to silence texts from primary contacts
- Navigation: Fixed back button taking you to the Watch home screen
- Notifications: Fixed issue where incoming texts weren’t vibrating
- SOS contact: Resolved issue preventing update to SOS contact
