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Gabb Upgrade Program

Kids need the right tech at the right time. Gabb makes it easy for you to introduce your child to Tech in Steps™ with our Upgrade Program.


You can upgrade your device at any time, and you may qualify for a free upgrade, depending on the current status of your contract, and what contract you sign up for on your new device. If you don’t qualify for a free device upgrade, you may still be eligible for a discount on a new device.

We currently have one watch and two phones available for sale, and three service plans.

Select your scenario below to find out what you qualify for:

Gabb Upgrade Program Eligibility

All new devices have a $30 activation fee.

Scenario 1: Completing a contract

If you’re completing a contract you’re eligible for:

  • Free device: With new two-year contract
  • 50% off device: With new one-year contract
  • 25% off device: With no new contract


Scenario 2: At least 12 consecutive months of service with no contract

If you’ve had at least 12 consecutive months of service with no contract you’re eligible for:

  • Free device: With new two-year contract
  • 50% off device: With new one-year contract
  • 25% off device: With no new contract


Scenario 3: In the middle of a contract (contract not ending)

If you’re in the middle of a contract and it’s not ending you’re eligible for: 

  • 25% off device
    • No Early Termination Fee when you sign up for a new two-year or one-year contract for the upgraded device
  • Regular price: With no new contract
    • An Early Termination Fee may apply


Scenario 4: Less than 12 consecutive months of service with no contract

If you’ve had less than 12 consecutive months with no contract you’re eligible for: 

  • 25% off device
    • No Early Termination Fee when you sign up for a new contract on the upgraded device
  • Regular price: With no new contract
    • An Early Termination Fee may apply

How to Upgrade your Device

  1. Log in to your Gabb account.
  2. Select View Details next to the device you want to upgrade. 
  3. Select Upgrade Device in the Device Information section
  4. Select the new device you want. 
  5. Select your plan, contract, Gabb Music subscription, warranty, and data plan, then select Continue.
  6. Select Add to Cart. Your cart will pop up from the right side of the screen. 
  7. Select Checkout, then select Continue.
  8. Select your shipping method, promo code, and payment method, then agree to the Terms & Conditions.
    • No promo code? Select Skip. 
  9. Select Place Order.

Learn more about orders & purchasing here.

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