Gabb Certified Refurbished Phones

Frequently Asked Questions

• What does “Certified Refurbished” mean?

  Every Certified Refurbished Gabb device is thoroughly inspected, tested, and updated with the latest firmware. Each one is cleaned, ships in fresh packaging, and includes a 12-month warranty¹ (with optional extended coverage). Choosing Certified Refurbished means you get the same peace of mind as buying new—at a lower cost.
• Do you replace components and parts as part of your refurbishing process?

  Unlike some programs, Certified Refurbished Gabb phones and watches only qualify if they pass testing without needing part replacements. Each refurbished Gabb phone or watch ships with its original battery and casing to ensure consistency, durability, and authentic performance.
• Will my refurbished device look new?

  All devices are fully functional and kid-ready. Each has been carefully cleaned and inspected. Some devices may have minor cosmetic imperfections, but each device is fully tested and functional prior to shipment.
• How much can I save?

  The Certified Refurbished Gabb Watch 3e is $74.99². You’ll enjoy major savings compared to new—and the same features parents love, like parental controls, GPS tracking³, and on Gabb phones, safer music streaming for kids⁴ with Gabb Music.
• Is there an activation fee?

  Yes. All new and Certified Refurbished Gabb phones and watches require a one-time $30 activation fee.
• What’s included in the box?

  Certified Refurbished Gabb Watch 3e devices come with a black sport band, charging cord, and fresh packaging—ready to connect right out of the box. Certified Refurbished Gabb phones are squeaky clean and ship in new packaging.
• What warranty is included?

  Certified Refurbished Gabb phones and watches include a 12-month limited warranty¹ covering manufacturing defects and hardware failures under normal use. Optional extended coverage is available at checkout to protect against drops, spills, and accidents. Loss and theft are not covered.
• How is this different from buying new?

  Certified Refurbished devices deliver the same 12-month warranty¹, like-new functionality, and the same safer experience for kids (no social media, GPS tracking³, safer messaging, and easy parental controls)—at a significantly lower cost.
• Can I return a refurbished device?

  Certified Refurbished Gabb devices are final sale and not eligible for returns. However, every device is protected by a 12-month warranty¹ (with optional extended coverage), so if your device stops working as expected during that time, it can be replaced or exchanged. The optional Gabb Refurbished Extended Limited Warranty ($4.99/mo) covers accidental damage—including drops and spills—up to two times per rolling 12 months. A $7.99 shipping fee applies per replacement.