Setting Parental Controls in the MyGabb App

Gabb’s parent app, MyGabb, allows parents to set controls for Gabb devices & monitor your child’s location. This article will guide you through setting up & using the MyGabb app for parents.

Pairing your Device to the MyGabb App

Sign into MyGabb
  1. Download the MyGabb app from the Apple App Store or Google Play Store.
  2. Enter the email address & password that you set up when you purchased your Gabb device, then tap Sign In.
Setup

Follow these steps to set up your Gabb device while logged into the MyGabb app:

Gabb phones & watches must be active before attempting to link them with the MyGabb app. To activate a device, visit our activation portal.

Gabb phones
  1. Log in to the MyGabb app on your (parent’s) smartphone.
  2. Tap the Devices tab.
  3. Scroll down to the bottom of the page, then select Add Device.
  4. Tap on the device you’re setting up.
  5. Enter your child’s profile information.
  6. Scroll to the bottom of the screen, then tap Scan QR Code.
  7. Use the camera in the MyGabb app on your (parent’s) smartphone to scan the QR code that is displayed on the Gabb phone.
  8. Follow the prompts in the parent MyGabb app to finish pairing your Gabb phone to the MyGabb app.
Gabb watches
  1. Go to our activation portal and follow the prompts to activate your watch.
  2. Press & hold the power button (bottom button) for four seconds to turn your watch on.
  3. Enable Bluetooth on your smartphone.
  4. Download the MyGabb app on your smartphone.
  5. Log in to the MyGabb app using your Gabb account credentials (not your child’s).
  6. Tap the popup that appears prompting you to set up your watch. If you don’t see the popup, tap the hamburger icon in the upper-right corner, then tap Add Device.
  7. Tap on your device, then follow the prompts to finish setting it up.

The MyGabb app allows parents to GPS track their child’s device, manage approved contacts, set up Safe Zones, and more.

MyGabb App Settings

Notifications
Enable notificationsEnable notifications for MyGabb in your device settings.
Check your notifications1. Log in to the MyGabb app on your smartphone.
2. Tap the bell icon in the upper-right corner.
🔵 There will be a blue bubble on the bell icon when you have a new notification. 
Delete your notifications1. Log in to the MyGabb app on your smartphone.
2. Tap the bell icon 🔔 in the upper-right corner. 
3. Swipe from right to left on the notification you want to delete, then tap Delete.

➡️ To delete all of your notifications, tap Select All, then tap the trash can icon 🗑️.
Manage your notificationsAdjust the notification settings for the MyGabb app in your device settings.
Edit your child’s profile information
  1. Log in to the MyGabb app on your smartphone.
  2. Tap Manage at the bottom of the screen, then tap on your device.
  3. Tap Profile, update your child’s profile information, then tap Save Changes.
Manage Safe Zones

Want to be notified when your child enters or leaves an area? Set up Safe Zones to deliver these notifications to your MyGabb app.

When your child enters or leaves a Safe Zone, you’ll get updated anytime between one second and 15 minutes, based on how long ago you received the last location update. You can also click the Locate button in your MyGabb app if you want a real-time location update.

Here’s how to set up a Safe Zone:

  1. Log in to the MyGabb app on your smartphone.
  2. Tap Safe Zones at the bottom of the screen. 
  3. Tap the plus sign in the bottom-right corner of the map, fill out the Add Safe Zone form, then tap Save.

GPS Location Monitoring

Parents can view a child’s location at any time in the MyGabb app. GPS automatically refreshes the location every 15 minutes. You can also manually update the Gabb device’s location in the MyGabb app.

Enable location monitoring
  1. Log in to the MyGabb app on your smartphone.
  2. Tap Manage at the bottom of the screen, then tap on your device.
  3. Tap Profile.
  4. Scroll down to the Location Monitoring section, enable the toggle, then tap Save Changes.
Set monitoring schedule
  1. Log in to the MyGabb app on your smartphone.
  2. Tap on your device. 
  3. Tap the Refresh button 🔄 in the bottom-left corner of the map.

If you’d like to set up a custom monitoring schedule, select the Custom radio button and set your From & To options.

Manually update location
  1. Log in to the MyGabb app on your smartphone.
  2. Tap on your device. 
  3. Tap the Refresh button 🔄 in the bottom-left corner of the map.
Reasons GPS location may fail

Your device’s location may not update automatically if the device isn’t connected to a strong cellular signal. 

Try these tips if your GPS location fails:

  1. Update your MyGabb app to the most recent version. 
  2. Enable notifications for MyGabb on your smartphone. 
  3. Turn your Gabb device off, then back on.
  4. Charge your device.
  5. Make sure your Gabb device has a strong cell signal. If the cell signal is below two bars then the location may not update regularly.

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