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How to Transfer your Gabb Phone Number

Learn how to seamlessly transfer your child's phone number with Gabb. This guide covers transferring in or out, required account info, PINs, timing, and FAQs to ensure your number moves safely between devices or carriers, all handled digitally and easily.

Updated over a week ago

Overview

Gabb makes it easy to transfer your child's phone number. When you need to transfer your child's phone number from an old device to a new one, you do not need your old device. The transfer process is done completely online, even if your phone has a SIM card that can be removed. We make the service transfer entirely digital and seamless.

Transferring your phone number is also called porting in or porting out.

Transferring considerations

Transferring, or porting, a phone number moves the phone number from one device to another. Using this transfer process ensure that you can keep your phone number when you switch devices.

Transfer/port in: Transfer your phone number from another carrier to a Gabb device.

Transfer/port out: Transfer your Gabb phone number to a device with another carrier.

When you transfer/port your number out of Gabb, your Gabb line will be disconnected once the transfer process is complete.

Required information

Transfer a phone number in to Gabb

To transfer your existing phone number in to Gabb, you'll need to contact your existing carrier. You'll need the following information:

  • Account number from your current carrier

  • Name of the account holder

  • Home address listed on your account with your current carrier

  • Contact phone number

  • Transfer/port out PIN from your current carrier (request this from your current carrier)

After you have all of this information, contact your current carrier to request that they transfer your phone number to Gabb.

Your line must remain active until the transfer is complete. It can take up to 24 hours to transfer your phone number.

After the transfer process is complete, we'll send you an email confirmation showing that your phone number was transferred to Gabb.

Transfer a phone number out of Gabb

To transfer your phone number out of Gabb, you'll need to contact Customer Support. You'll need the following information:

  • Gabb account number

  • Name of the account holder

  • Home address listed on your Gabb account

  • Contact phone number

  • Transfer/port out PIN (your four-digit Gabb security PIN)

After you have all of this information, contact Customer Support to request that we transfer your phone number to your new carrier.

Your line must remain active until the transfer is complete. It can take up to 24 hours to transfer your phone number.

After the transfer process is complete, your Gabb line will be disconnected. We'll send you an email confirmation showing that your line has been disconnected.

FAQs

What happens after porting out from Gabb?

After your new carrier successfully transfers your phone number from Gabb to the other carrier, your Gabb line will be automatically disconnected, and you won't be billed for that line. We'll send you an email confirmation with this information.

Can I transfer my Gabb phone number to any carrier?

Yes, you can transfer your Gabb phone number to another carrier, as long as the other carrier supports transferring/porting in phone numbers. Confirm with your new carrier if they support this.

What if I forget my transfer PIN?

  • If you're trying to transfer your phone number in to Gabb, contact your current carrier for your transfer/port out PIN.

  • If you're trying to transfer your phone number out of Gabb, your transfer/port out PIN is the same as your Gabb security PIN.

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