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Gabb Upgrade Program

Discover Gabb’s Upgrade Program. Easily upgrade your child’s Phone or Watch, qualify for free or discounted devices based on your contract, compare devices and service plans, and follow simple steps to keep their tech current and age-appropriate.

Updated over a week ago

How does the Gabb upgrade program work?

Kids need the right tech at the right time. Gabb makes it easy for you to introduce your child to Tech in Steps™ with our upgrade program.


You can upgrade your device at any time, and you may qualify for a free upgrade, depending on the current status of your contract, and what contract you sign up for on your new device. If you don’t qualify for a free device upgrade, you may still be eligible for a discount on a new device.

We currently have one watch (Gabb Watch 3e) and two phones (Gabb Phone 4 and Gabb Phone 4 Pro) available for sale, and three service plans for each device.

Am I eligible for an upgrade?

You'll be eligible for an upgrade when your contract ends, or after you've had service with no contract for 12 months.

‼️ All new devices have a $30 activation fee. Activation fees may apply when starting a new contract or renewing an existing one.

New two-year contract

New one-year contract

No new contract

Completing:

  • Two-year contract

  • One-year contract

  • 12 consecutive months of no contract

50% off a device

25% off any device

10% off any device

Currently in contract, contract not ending

10% off any device*

*No ETF with new two-year contract

10% off any device*

*No ETF with new one-year contract

New device at full retail price*

*ETF may apply

How do I upgrade my Gabb device?

  1. Log in to your Gabb account.

  2. Tap View Details next to the device you want to upgrade.

  3. Tap Upgrade Device in the Device Information section.

  4. Follow the prompts to complete your upgrade.

Gabb upgrade program FAQs

How does getting an upgrade affect my monthly bill?

When you upgrade your Gabb device, it won't necessarily change your monthly bill. The pricing depends on what device you are upgrading from and to, and what contract you select.

Learn more about our service plans and pricing.

No matter when in your billing cycle you upgrade your device, any changes to your service plan will be prorated on your next bill.

Do I have to pay an activation fee on my upgraded device?

Yes, upgraded devices have a $30 activation fee.

Still need help? Please contact Gabb Support!

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